Privacy Policy

Last Updated: January, 2026

1. Introduction

Welcome to substream.shop.
BB SERVICES ONLINE LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our online streaming services, visit our website, or request a free trial.

By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Billing-related information provided during account creation or free trial requests

b. Payment Information

All payments are processed securely through third-party payment processors.
We do not store, view, or have access to your credit card numbers or banking details on our servers.

c. Technical & Usage Data

• IP address

• Browser type

• Device and operating system information

This data is collected to ensure service compatibility, improve performance, and prevent unauthorized or abusive usage.

3. How We Use Your Information

We use your information to:

• Process payments in United States Dollars (USD)

• Provide and manage subscriptions and free trial access

• Communicate service updates and respond to support requests via support@substream.shop

• Maintain platform security and prevent fraud or unauthorized multi-device usage not included in your plan

4. Free Trial & Cookies

When requesting a free trial, you are required to provide a valid email address.

We use cookies and similar technologies to:

• Improve user experience

• Analyze website performance

• Ensure that free trials are limited to one per user or device

You can manage or disable cookies at any time through your browser settings.

5. Payment Security & Currency

All transactions are processed by PCI-DSS compliant payment processors, ensuring high security standards.

• Our official billing currency is USD

• Your bank or card issuer may apply currency conversion or international transaction fees

• BB SERVICES ONLINE LLC is not responsible for fees imposed by third-party financial institutions

6. Data Retention & Data Sharing

We respect your data.

• We do not sell, rent, or trade your personal information to third parties

• Your data is retained only for as long as your account remains active or as required by applicable tax, legal, or financial regulations

Access to personal data is strictly limited to authorized personnel.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Object to or restrict certain data processing activities

To exercise any of these rights, please contact us using the details below.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Company: BB SERVICES ONLINE LLC
Email: support@substream.shop
Website: https://substream.shop